Shipping Policy

This shipping policy applies to orders placed through our online store for roasted coffee and merchandise.

Order Processing

Orders are typically processed within 1–3 business days. During high-volume periods, processing times may be slightly longer.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

Shipping rates are calculated at checkout using real-time carrier rates based on package weight, destination, and carrier pricing.

Estimated Delivery Times

• Standard shipping: typically 2–7 business days after shipment.
• Delivery times depend on carrier schedules and destination.
• Tracking information will be emailed once your order ships.

Shipping Address Accuracy

Please double-check your shipping address before completing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

Once a package leaves our facility and is handed to the shipping carrier, delivery times are controlled by the carrier.

If your package appears lost, delayed, or marked as delivered but cannot be located, please contact the carrier first. If you still need assistance, reach out to us and we will do our best to help resolve the issue.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the shipping box and product so we can assist you quickly.

Contact Us

Policy updates: We may update this shipping policy occasionally. The version posted here applies to orders placed after the “Last updated” date below.

Last updated: March 3, 2026